Parking access
Great Good Fine Needs Work Terrible

Easy to find the office
Great Good Fine Needs Work Terrible

Waiting room warm and tidy
Great Good Fine Needs Work Terrible

Exam rooms neat and clean
Great Good Fine Needs Work Terrible

Overall appearance
Great Good Fine Needs Work Terrible

My call was answered promptly
Great Good Fine Needs Work Terrible

Telephone operator was professional and courteous
Great Good Fine Needs Work Terrible

My appointment was scheduled timely
Great Good Fine Needs Work Terrible

Check-in process was smooth and efficient
Great Good Fine Needs Work Terrible

My paperwork was easy to complete
Great Good Fine Needs Work Terrible

Staff were friendly and Knowledgeable
Great Good Fine Needs Work Terrible

Wait time (schedule vs. actual)
Great Good Fine Needs Work Terrible

Physician/PA/PT's bedside manner
Great Good Fine Needs Work Terrible

MD/PA/PT spent appropriate time with me
Great Good Fine Needs Work Terrible

All my questions were answered
Great Good Fine Needs Work Terrible

Clinical staff clearly explained instructions
Great Good Fine Needs Work Terrible

Clinical staff was professional
Great Good Fine Needs Work Terrible

Overall satisfaction with clinical experience
Great Good Fine Needs Work Terrible

Suggested tests/referrals were scheduled timely
Great Good Fine Needs Work Terrible

Discharge clerk was helpful and courteous
Great Good Fine Needs Work Terrible

Questions about my account were answered thoroughly and courteously
Great Good Fine Needs Work Terrible

My insurance was filed correctly
Great Good Fine Needs Work Terrible

Payment options were explained to me
Great Good Fine Needs Work Terrible

Staff was courteous and polite
Great Good Fine Needs Work Terrible

Records were completed accurately and within seven days
Great Good Fine Needs Work Terrible

Copies of records/films I requested were ready on time
Great Good Fine Needs Work Terrible

Staff was courteous and friendly
Great Good Fine Needs Work Terrible

My appointment was with:
Dr. Currey Dr. Apyan
Dr. Ingram Dr. Hodges
Laurie VerBurg, PT

If you were referred to us by another physician, please list his/her name.

If you made your own appointment, how did you hear about our practice?
Friend Yellow Pages Internet Other

What part(s) of your experience at University Orthopedics could have been better?


What part of your visit was especially good?


Did any of our staff provide exceptional service to you during your visit?


Would you recommend University Orthopedics to a friend?
Yes No

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