Physical Therapy

University Orthopedics operates an expansive Physical Therapy clinic to insure its patients have seamless continuity of care from injury through recovery. Conveniently located in the group’s main office complex at the Erlanger Medical Mall, the department is staffed by skilled and experienced Physical Therapists and Therapy Technicians. Each patient referred to the PT department by a University Orthopedic surgeon receives an initial comprehensive assessment by a staff Physical Therapist, who along with the patient’s orthopedic surgeon then develops a personalized “care plan” specific to the patient’s individual needs.

The department’s Chief Therapist is responsible for monitoring the progress of each patient in relation to their individual “care plan”, working directly under the supervision of the patient’s attending orthopedist, who is only a few steps away. The Physical Therapy Department does not accept referrals from physicians other than those affiliated with University Orthopedics, allowing the department staff to focus solely on the treatment and rehabilitation of University Orthopedics patients, insuring optimal continuity of care.

The department staff also provides comprehensive rehabilitation services for non-operative patients, patients with chronic bone and joint ailments as well as those who have experienced occupational injuries. The department is well equipped with biomedical devices and rehabilitation apparatus to support treatment of patients with injuries ranging from minor sprains to post-traumatic recoveries.

Services provided within the Physical Therapy department are usually covered by the many healthcare insurance plans and provider networks of which University Orthopedics is a “participating provider”. Most healthcare insurance plans, however, place benefit limitations on covered PT services, and usually require some type of “pre-authorization” by the health insurance plan before actual treatment may begin. The staff of the Physical Therapy department, in conjunction with the group’s Business Office and Scheduling personnel, are well-prepared to assist you with any “pre-authorization” or “benefit determination” issues.

All initial appointments for PT visits are arranged at the group’s Main Appointment Desk with subsequent visits scheduled by PT assistants, to accommodate the patient’s personal calendar and demands.

Maintaining scheduled appointments for physical therapy is essential to obtaining the desired rehabilitative outcomes anticipated by your physician and therapist when they developed your “care plan”. If your are unable to maintain a scheduled appointment, you should call the PT Department in advance of the appointment, so that the staff may re-schedule your visit as soon as possible, avoiding harmful interruption to your rehabilitation progress. For additional information, call 423.267.4585 and ask to be transferred to the Physical Therapy Department.