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Healthcare Insurance
Our physicians participate
in the area’s major healthcare insurance plans and
physician networks including:
Please call our business office at 423.267.4585 to
obtain more detailed information regarding network
participation, or contact your health insurance or
physician network representative.
We request that you bring your insurance card with
you at each visit, which allows us to insure that
all information is up to date and accurate. If you
are covered by more than one plan, please bring
those cards with you as well.
While our well-trained business staff makes every
effort to be familiar with healthcare services
covered by the various plans, it is impossible to
stay abreast of the many variations and contracts
offered by these health insurance companies.
Each insured patient is responsible for knowing
which services are covered under their plan.
Co-payments (“co-pays”) and any portion of charges
you may owe through the “deductible” portion of your
health insurance plan will be payable at the time of
your visit. The University Orthopedics
business office will file insurance claims on your
behalf for those health insurance plans or networks
in which the group participates. Patients with
health insurance from a plan or network the group
does not participate in may schedule appointments
and receive services, but usually will have a
greater “out-of-network” co-payment, or higher
deductible to pay. The University Orthopedics
Business Office will also file insurance claims on
behalf of patients whose health insurance plans are
in these categories, but the patient will be
responsible for any unpaid charges.
If your health insurance plan requires that you
obtain a “referral” from your primary or family
physician, or from another physician, before you are
seen by a surgeon at University Orthopedics, the
“referral” must be received prior to your visit, or
your visit will have to be rescheduled.
For your convenience, we accept cash, check, Visa,
MasterCard and American Express. |